Shipping policy

At Rivers Corner, we're committed to getting your order to you quickly and safely. We carefully select trusted fulfillment partners across the United States and around the world so we can offer a wide selection of quality products for pets and the people who love them.

Order Processing

  • Orders are typically processed within 1–3 business days.
  • Orders placed on weekends or holidays are processed on the next business day.
  • You will receive an email confirmation once your order has been shipped.

Shipping Rates

FREE U.S.  Shipping on Orders of $59 or More

For orders under $59, a flat shipping rate of $8.95 is charged at checkout.

Estimated Delivery Times

Typical delivery estimates are:

    • Standard Shipping: 3–7 business days after shipment
    • Expedited Shipping: Available on select products during checkout

    Some products ship directly from our fulfillment partners and may require additional transit time. Estimated delivery dates are displayed during checkout whenever available.

Delivery times are estimates and may vary due to weather, holidays, carrier delays, or product availability.

Multiple Shipments

To provide you with the widest selection of quality products, some items ship directly from different fulfillment partners. If your order contains products from multiple partners, your items may arrive in separate packages and on different days.

River’s Corner Shipping Policy

This policy explains the processing, shipping, tracking, and delivery of orders placed through River’s Corner.

Order Processing

Physical-product orders are typically processed within 1–3 business days. Made-to-order products or items fulfilled by a production partner may require additional processing time.

Orders placed on weekends or holidays normally begin processing on the next business day. When an order ships, a confirmation email is sent to the email address provided during checkout.

Shipping Rates

FREE U.S. Shipping on Orders of $59 or More

Orders totaling $59 or more after discounts qualify for free standard U.S. shipping.

Orders under $59 are charged a flat standard shipping rate of $8.95 at checkout.

Estimated Delivery

Delivery estimates vary by product, fulfillment location, destination, and carrier. Estimated delivery information may be displayed on the product page or during checkout when available.

Standard delivery generally takes approximately 3–15 business days after shipment. Some products may arrive sooner, while made-to-order or partner-fulfilled products may require additional time.

Delivery dates are estimates and are not guaranteed. Weather, holidays, carrier delays, product availability, and other circumstances outside our control may affect delivery.

Multiple Shipments

Products may be produced or shipped by different fulfillment partners. If an order contains multiple products, the items may arrive in separate packages and on different days. Separate tracking information may be provided for each shipment.

Order Tracking

When tracking is available, it will be included in the shipping-confirmation email. Tracking information may take a short time to update after the carrier receives the package.

Shipping Locations

River’s Corner currently offers shipping for eligible physical products to addresses within the United States. Available shipping methods and rates are shown during checkout.

Digital Products

Digital downloads do not require physical shipping. Access or download instructions are delivered electronically after purchase according to the information provided on the digital product page.

Incorrect or Incomplete Addresses

Customers are responsible for entering a complete and accurate shipping address during checkout. Please review the address carefully before submitting an order.

If you notice an error, contact info@riverscorner.com as soon as possible. We cannot guarantee that an address can be changed after an order enters processing or ships. Customers may be responsible for additional shipping charges caused by an incorrect or incomplete address.

Delayed, Lost, or Damaged Shipments

If tracking shows an unusual delay, or if a shipment appears to be lost or arrives damaged, contact info@riverscorner.com as soon as possible.

For damaged, missing, or incorrect items, contact us within 15 days of delivery. Include your order number, a description of the issue, and photographs of the product and packaging when applicable. We will review the information and work with the carrier or fulfillment partner to determine an appropriate resolution.

Questions

For questions about shipping or an existing order, contact:

River’s Corner
Operated by Papas Warehouse, Inc.
Email: info@riverscorner.com